Cancellation & Refund

Refunds

We are happy to offer a refund on products purchased so long as the product is unopened and is in the original packaging, which is resalable.
The product/s must be returned to us by courier (at your own cost) within 4 days of the date of purchase.
We don’t accept liability for packages damaged during return transit. It is customer’s responsibility to pack the product properly to prevent any damage during transit.
The eligible returns once confirmed from our end can be sent to the following address : Sanfilo Pharma, Flat No-1, Gaurav Sitare CHS, Saibaba Nagar, Behind Bhatia School, Boriwali West Mumbai MH 400092
To request a refund, please email www.sanfilo.com with the details of the products you wish to return. We will issue reference number on receiving your email to facilitate return.

Shipping Cost

We provide all support to facilitate return. However, any cost incurred on the packaging or returning of the product shall be borne by the customer itself.
If customer is sending back the product, the risk of loss/damage lies with the customer. Proof of postage is not proof of delivery therefore please use reliable courier.

Cancellations and Refund

We do not offer any exchange for products purchased.
If you wish to cancel a confirmed order, please mail us at www.sanfilo .com and leave a message on 8779985534.
Since our system is quick in ensuring timely delivery of orders received in a day, we do not promise amendments if requested after 2 pm on the day of dispatch but will do our best to help you.

Shipping and Delivery